ARTICLE 1. SELLER and BUYER INFORMATION
SELLER Title: Internet Textile Industry and Trade Joint Stock Company
Mersis No: 04780116070000115
Tax ID No: 4780116070
Address: Organized Industrial Zone Central/Adıyaman
Telephone:
Website: www.grimelange.com.tr
E-mail: [email protected]
The company is a member of the Adıyaman Chamber of Commerce, and you can obtain the electronic communication information of the Adıyaman Chamber of Commerce regarding professional conduct rules at: https://www.adiyamantso.org.tr, Phone: 0416 216 46 46.
BUYER Name/Surname/Title:
Address:
Telephone:
E-mail:
ARTICLE 2. SUBJECT OF THE AGREEMENT
The subject of this Distance Sales Agreement ("Agreement") is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502, the Regulation on Distance Contracts, and other relevant legislation regarding the sale and delivery of the product specified below, the characteristics and sales price of which are specified by the Buyer who orders from the www.grimelange.com.tr website ("Website") owned by the Seller in electronic environment. In case of Buyers who are not considered as consumers, the provisions of the Turkish Code of Obligations and the Turkish Commercial Code shall apply. The Buyer can place an order and purchase the Product(s) through the Website by becoming a member or without being a member. In case of purchasing without becoming a member, the Buyer will only be asked for the necessary information for the performance of this Agreement, and the data provided by the Buyer will be processed and stored by the Seller in accordance with the legal regulations. For purchases made by the Buyer without becoming a member, the Privacy Policy and Cookie Policy announced on the Website are also valid.
The Privacy Policy, Cookie Policy, Preliminary Information announced on the Website, and the invoice issued upon the order given by the Buyer are integral parts of this Agreement.
ARTICLE 3. PRODUCT(S), DELIVERY, PAYMENT INFORMATION OF THE SUBJECT OF THE AGREEMENT
The Buyer acknowledges and declares that he/she has been informed about the type and nature of the Product(s), code, quantity, brand/model, sales price, payment method, recipient of the delivery, delivery address, invoice information, and shipping fee before making the payment, and he/she approves these information. The person to whom the invoice will be issued must be the same as the Buyer.
The information regarding the type, nature, quantity, brand/model, color, sales price, and payment method of the subject Product(s) is as follows: Product Type, Nature, Brand/Model, Color
Quantity
Total Sales Price
Payment Method
Delivery Address
ARTICLE 4. PRE-INFORMATION TO THE BUYER
The Buyer acknowledges, declares, and undertakes that he/she has been informed by reading the "Pre-Information Text" on the Website without undertaking the obligation to place an order and make payment. The following information is included in the Pre-Information Text:
Seller's title and contact information, MERSIS number, Tax Identification Number, information regarding the professional chamber, Information about the basic characteristics of the Product(s), total price including taxes, information about the shipping company, delivery conditions, and shipping costs, Delivery, invoice, and payment information of the Product(s), Shipping restrictions envisaged by the Seller for the Product(s), Conditions, period, and procedure for the Buyer's exercise of the right of withdrawal, and in case the right is not used within the specified period, the loss of the Buyer's right of withdrawal, Products for which the Buyer does not have the right of withdrawal, How the Buyer can return the Product(s) in case of the right of withdrawal, and all relevant financial issues (return methods, expenses, refund of the purchase price, and discounts and offsets that can be made for earned/used reward points by the Buyer during the return), Contact information where the Buyer can submit complaints to the Seller and legal applications to District/Provincial Arbitration Committees and Consumer Courts, Privacy Policy and Cookie Policy of the Website.
ARTICLE 5. ORDER & PAYMENT CONDITIONS
The amount, including VAT in Turkish Lira, of the selected products by the Buyer (total installment amounts in installment transactions) and all expenses including the shipping fee are processed through the payment method selected by the Buyer after confirmation by the Buyer and sent for processing via the payment method chosen by the Buyer, and after payment, an order confirmation email is sent to the Buyer before the delivery of the Product(s). If the Order Confirmation email is not sent, the Agreement shall not be deemed to have been concluded, and no shipment shall be made.
The Seller shall not be liable if the order cannot be placed due to the payment method chosen by the Buyer. Confirmations and authorizations are made by the relevant payment service provider according to the chosen payment method. In case of cancellations made by the Buyer regarding the payment, the refund is made according to the payment method in question, and the Buyer can access the transactions related to the refund via the payment provider's interface. In cases where the Buyer makes payment by credit card, the Buyer agrees and undertakes that the credit card provided to the payment system belongs to him/her or is used with the consent of the owner of the credit card, and in case of any chargeback or cancellation of the transaction by the credit card holder after the delivery of the Product(s), the Buyer will return the Product(s) to the Seller within 3 (three) business days in accordance with the provisions of this Agreement. Otherwise, the Buyer is deemed to have accepted and declared that he/she has the right to return the Product(s) and to be charged with the expenses incurred by the Seller due to the cancellation.
ARTICLE 6. DELIVERY CONDITIONS
The Product(s) are delivered to the Buyer or the person/organization at the address indicated by the Buyer within the period specified in the preliminary information on the Website depending on the distance of the Buyer's place of residence for each Product, without exceeding the legal maximum period of 30 (thirty) days. If the Product(s) cannot be delivered to the Buyer within this period, the Buyer is immediately informed about the situation and has the right to terminate the Agreement, to replace the Product(s) subject to the Agreement with the precedent, and/or to postpone the delivery period until the obstacle is eliminated. If the Buyer terminates the Agreement, the Seller returns the total amount to the Buyer within 14 (fourteen) days from the date of termination.
The Product(s) subject to the Agreement shall be delivered to the Buyer or the person/organization at the address indicated by the Buyer together with the invoice and, if any, the warranty certificate. If the Product(s) cannot be delivered to the Buyer or the person/organization at the address indicated by the Buyer for reasons beyond the control of the Seller within the period specified in the preliminary information on the Website, the Buyer is notified immediately. In this case, the Buyer may cancel the order, replace the Product(s) with the precedent and/or postpone the delivery period until the obstacle is eliminated. If the Buyer cancels the order, the Seller returns the total amount to the Buyer within 14 (fourteen) days from the date of cancellation.
ARTICLE 7. RIGHT OF WITHDRAWAL
The Buyer has the right to withdraw from the Agreement within 14 (fourteen) days from the date of delivery of the Product(s) to the Buyer or the person/organization at the address indicated by the Buyer without any legal or penal responsibility and without giving any reason. In order to use the right of withdrawal, the Seller must be informed by e-mail or phone within the legal period, and the Product(s) must not be used in accordance with the provisions of the "Products for which the Right of Withdrawal cannot be Used" specified in this Agreement. If the right of withdrawal is exercised, the Product(s) must be returned to the Seller within 10 (ten) days from the date of notification to the Seller.
The shipping cost for the return of the Product(s) belongs to the Buyer. The Product(s) must be returned complete, undamaged, and in the condition where it is suitable for resale. The returned Product(s) are examined by the Seller, and if the return conditions are met, the total amount is returned to the Buyer within 14 (fourteen) days following the receipt of the notice of withdrawal. If the Product(s) is damaged due to the fault of the Buyer or is returned incomplete, the Buyer is obliged to compensate the damages of the Seller. The Seller has the right to offset the decrease in the value of the Product(s) due to reasons caused by the Buyer from the total amount to be returned to the Buyer. The Seller is not responsible for any changes or interruptions in the banking systems during the return transactions. If the payment is made by credit card, the return process is carried out by the bank. The Buyer agrees and undertakes that the transactions made by the bank in this regard are not related to the Seller and that the Seller cannot be held responsible for any delays in the reflection of the amount to the Buyer's account.
The right of withdrawal cannot be used for the Products that are prepared in line with the Buyer's requests or clearly personalized, the Products that are made for personal use, the Products that deteriorate rapidly or the Products that have expired. If the right of withdrawal cannot be used for the Product(s), the Buyer is informed about this situation before the completion of the ordering process.
ARTICLE 8. DISCLAIMER
The Seller is responsible for delivering the Product(s) in accordance with the qualifications specified in the Agreement and for providing the necessary warranty documents and user manuals, if any, to the Buyer together with the Product(s). The responsibility for the installation and/or assembly of the Product(s) belongs to the Buyer. The Seller is not responsible for any installation and/or assembly costs. The Buyer acknowledges, declares, and undertakes that he/she will check the Product(s) upon delivery, and if there is any damage to the Product(s), he/she will not take delivery of the damaged Product(s), have a damage assessment report prepared by the cargo officer, and immediately return the damaged Product(s) by keeping a copy of the report.
The Buyer acknowledges, declares, and undertakes that the Product(s) subject to the Agreement will be delivered to him/her or the person/organization at the address indicated by him/her in accordance with the preliminary information on the Website, and that if the Product(s) is not received at the address indicated by the Buyer, the Buyer will be responsible for the damages that may arise and that the Seller has no responsibility in this regard.
ARTICLE 9. RIGHTS AND OBLIGATIONS OF THE PARTIES
9.1. The Buyer acknowledges and undertakes to fulfill the obligations arising from this Agreement in a timely, complete, and accurate manner. The Buyer agrees to indemnify the Seller for any damages incurred by the Buyer's breach of this Agreement.
9.2. The Seller is obliged to deliver the Buyer's order to the Buyer in accordance with the terms of this Agreement in a timely and complete manner.
9.3. The Parties agree that Turkish Law shall apply in the resolution of any dispute arising from this Agreement, and in case of unresolved disputes, Adıyaman Execution and Bankruptcy Courts shall have jurisdiction.
9.4. Turkish courts shall have jurisdiction over any dispute arising from this Agreement. The Buyer agrees that Adıyaman Courts, where the Seller's place of business is located, shall have jurisdiction in case of any dispute arising from the application or interpretation of this Agreement.
9.5. The Buyer agrees not to make any claims for rights or compensation from the Seller in case of cancellation or modification of applications such as campaigns, points, gift vouchers, etc., offered by the Seller.
ARTICLE 10. CONSENT FORM
The Buyer declares that he/she has read and understood this Agreement, approved it by confirming it electronically, expressed his/her desire to receive commercial electronic messages, and agreed that he/she does not want to receive commercial electronic messages if not confirmed. The Buyer acknowledges that he/she has carefully read and understood the text of this Agreement before confirming this Agreement and has reviewed and understood the preliminary information form provided to him/her. The Buyer acknowledges that he/she has reviewed and understood the preliminary information form before confirming this Agreement.
ARTICLE 11. EFFECTIVENESS
This Agreement shall enter into force on the date the Buyer confirms this Agreement electronically.
SELLER
BUYER