Help

How can I become a member of www.grimelange.com.tr?

You can become a member by clicking on the "Sign Up" button and filling in the necessary personal and address information for membership.

Will I have to pay any fees when I become a member?

No, you will not pay any fees for membership.

What should I do if I forget my password?

If you have previously registered on our website but have forgotten your password, you can enter your email address in the "member login" section and click on the "forgot my password" button. In this way, you will receive an email to create your new password. You can renew your password according to the instructions in the email.

How can I place an order from www.grimelange.com.tr?

You should click on the "add to cart" button for the product you want to purchase on the site. Then, when you go to your cart, you can place your order by selecting your personal information, address details, and payment method.

Is it safe to shop from www.grimelange.com.tr?

The security of our visitors' personal information is very important to us. Grimelange uses the highest security measures for the collection and storage of personal data. Your credit card information is sent to banks in encrypted form and is not stored by Grimelange in any way.

What payment methods can I use on the payment page?

You can make payment by selecting one of the credit card and debit card options on the payment page.

I can't add products to my cart, what should I do?

First, you should try a different browser than the one you are using. You can try browsers like Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox, etc. If you still encounter the same problem when you try a different browser, you should clear your internet history and try again. If the problem still persists, we kindly ask you to report the issue to [email protected].

How can I cancel my membership?

You can send an email to [email protected] to cancel your membership.

An error message appears on the screen when I create an order. How can I solve this problem?

 

In such a case, we recommend clearing your browser's history first and trying again. If the problem persists, please report the error via email to [email protected].

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